Privacy Policy
Last Updated: September 10, 2026
1. Who is Collecting Your Data?
The data controller responsible for your personal information is Britannia Casino Cruises Ltd, located at 75 King Street, Manchester, M2 4NG, United Kingdom. If you have any questions about this policy, you can contact our Data Protection Officer at info@britanniacasinocruises.com.
2. What Data We Collect
We collect the following categories of personal data:
- Identity Data: First name and last name.
- Contact Data: Email address and phone number (if provided).
- Technical Data: IP address, browser type, time zone setting, operating system, and information gathered via cookies (subject to your consent).
3. Why We Collect It & Legal Basis
Under the UK GDPR, we must have a legal basis to process your data. We use your data for the following purposes:
- To respond to inquiries: When you submit a form, we process your Identity and Contact Data. Legal Basis: Your explicit consent (Article 6(1)(a) UK GDPR).
- To improve our website: Analyzing Technical Data to understand user behavior. Legal Basis: Your explicit consent via our Cookie Banner.
- To comply with legal obligations: Retaining records for tax and maritime compliance. Legal Basis: Legal Obligation (Article 6(1)(c) UK GDPR).
4. Who We Share Your Data With
We do not sell your personal data. We may share your data with trusted third parties strictly for operational purposes, such as:
- IT and system administration service providers.
- Professional advisers (lawyers, bankers, auditors).
- HM Revenue & Customs or other regulatory authorities if required by law.
5. Data Retention Period
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. Specifically:
- Inquiry Data: Retained for 12 months after the last communication, unless it leads to a booking.
- Booking Data: Retained for 7 years for tax and legal purposes.
- Analytics Data: Retained for up to 26 months.
6. Your Rights & How to Withdraw Consent
Under the UK GDPR, you have the right to:
- Request access to your personal data.
- Request correction of incomplete or inaccurate data.
- Request erasure of your personal data ("Right to be forgotten").
- Object to or restrict the processing of your data.
- Request data portability.
- Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw it at any time.
To exercise any of these rights, or to withdraw your consent to data processing, please contact us at:
Email: info@britanniacasinocruises.com
Address: 75 King Street, Manchester, M2 4NG, United Kingdom.